Washing my Hands of the Whole Mess

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Mark Neuenschwander has earned his reputation as one of the nations' leading authorities on dispensing and point of administration automation. Whether writing, lecturing or problem solving with a client, Mark communicates in terms and concepts that are easy to grasp and apply. His fresh perspective and keen insight stem from having invested thousands of hours in research and in-depth consulting with clients.

I’ve been thinking about neckties, kindergarten, stethoscopes, and staph.

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In October 2008, the American Society for Quality (ASQ) issued a news release entitled “From Hand Washing to Handheld Devices,” in which James Lelvett, M.D., chair of ASQ’s Healthcare Division, said, "Hand washing is still the most important thing that anyone can do to prevent hospital-acquired conditions."

Good reminder. But healthcare professionals learned that hand washing was the right thing to do long before they received degrees or began reading journals. In his coffee-table classic, >> All I Really Need to Know I Learned in Kindergarten, Robert Fulghum makes the case that we all learned this when we were five. Wash your hands before you eat and Flush are the center-two lessons of his Kindergarten Credo after all.

Candidly, I’d like to see Wash your hands repeated after Flush—especially when I land on articles like “Half of doctors' neckties contained dangerous bacteria, new study.”

This study, conducted five years ago at the New York Hospital Medical Center of Queens, revealed that nearly half the neckties worn by 42 doctors contained bacteria, which could cause serious infections. When the research team scraped samples off the ties and cultured them, they found that one in three harbored staphlococcus aureus.

A year earlier, the British Medical Journal had weighed in on the issue with an article entitled “Doctors should abandon ties and avoid nose rings.”—a serious paper that’s a fun read. Come on. Nose rings?

Anyway, UK physician Jim McCaul’s analysis makes sense: "There is no point being careful about gelling your hands between patients if your tie has just landed in something nasty and then landed on the next patient."

Makes me wonder where straightening neckties typically falls in sequence with flushing and washing. Perhaps hospitals should consider providing access to hand sanitizer in bathroom stalls as well as in hallways.

This got me thinking about patient-care tools. Physicians may ditch neckties but not their stethoscopes. Here’s an idea for a 60-Minutes segment: A week in the life of a stethoscope.

Fourteen years ago, a disturbing study published in the in the Annuls of Emergency Medicine revealed that 89 percent of the stethoscopes evaluated (133 of 150) in an emergency-practice setting were contaminated with staphylococci. The study noted that while contamination is greatly reduced by frequent cleaning with alcohol or nonionic detergent, only 48 percent of healthcare providers cleaned their stethoscopes daily or weekly, 37 percent monthly, and 7 percent yearly. Seven percent had never cleaned their stethoscopes.

Is it unreasonable to expect that they be cleaned between patients?

Before I wash my hands and eat lunch, think with me about the plethora of automated tools caregivers are using with patients these days—from computer keyboards, mice, and touch screens, to handhelds, bar-code scanners, and infusion pumps. It seems foolish to be obsessive about entering accurate rates into infusion pumps or giving the exact dose of the right medications to the right patients while being laissez-faire about cleaning these devices and the hands that touch them between patients.

I used to think it would be a while before we would find RFID readers monitoring hand washing in hospitals. Then I read about a new 'Breathalyzer for the hands" in testing at a Florida hospital. In any instance, when we find ourselves in hospitals, we do well to remember what we learned in kindergarten.

I think I’ll clean my keyboard and pass on the nose ring.

What do you think?

Mark Neuenschwander

mark@hospitalrx.com Download PDF